Start date

February 10, 2019

Duration

1 Day

Price

800 EUR

Status

Open

Basic Human Factors

General

Basic Human Factors training refers to the effective use of all available resources. These resources are divided into four broad categories - people, machinery, fuel/time and information. CRM is designed to optimize the human/machine interface and accompanying interpersonal activities. These activities include team building and maintenance, information transfer, problem solving, decision making, maintaining situational awareness and dealing with different situations.

Who should attend:

  • Airport managers and coordinators
  • Station managers
  • Airport authority operation managers
  • Ground service provider staff
  • Regulator staff

Course Syllabus:

  1. Human factors in aviation; (Requirements, CRM concepts and introduction, history, )
  2. Communication; (Models, styles, problems, etiquette, Threat recognition & Error Management)
  3. Work load management;
  4. Leadership (Management styles, Teamwork, Situation leadership)
  5. Situational awareness (Understanding and evaluation / shared situational awareness / factors of misleading situational awareness / SA management)
  6. Decision making: (How decisions are made, barriers in effective decision making, decision making models, situative decision making);
  7. Fatigue and Risk management;

Duration:

8 - Hours

Course dates

February 10, 2019 Open

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Basic Human Factors