Basic Human Factors training refers to the effective use of all available resources. These resources are divided into four broad categories - people, machinery, fuel/time and information. CRM is designed to optimize the human/machine interface and accompanying interpersonal activities. These activities include team building and maintenance, information transfer, problem solving, decision making, maintaining situational awareness and dealing with different situations.
Who should attend:
- Airport managers and coordinators
- Station managers
- Airport authority operation managers
- Ground service provider staff
- Regulator staff