Frequently Asked Questions

Privacy Policy (GDPR)

PRIVACY POLICY REGARDING PERSONAL DATA COLLECTED BY AIRBALTIC TRAINING

This Privacy Policy applies to personal information about you that we collect, use and otherwise process, when you use our training services. These rules complement the ATO Management and Operations Manual.

The Controller of data processing described in the Privacy Policy is Air Baltic Training SIA, registration number: 40103272422, legal address: Marupes nov., Lidosta "Riga", Pilotu street 6, LV-1053, home page https://www.airbaltictraining.com/. We always protect your information and regularly improve this Privacy Policy. You can always obtain earlier editions of this Privacy Policy by contacting Data Protection Officer [email protected] .

We collect information about you in the following ways:

  • You send us an inquiry about or an application for training;
  • You sign the Training Service Agreement;
  • You act as an instructor during our training;
  • You subscribe to to newsletters;
  • You purchase the services.

Information provided by you:

  • Name, surname, personal identity number;
  • Date of birth;
  • Place of birth;
  • Nationality;
  • Phone number;
  • Home address;
  • Gender;
  • Information about your education;
  • Your medical records;
  • Information about your criminal records;
  • Details from your passport and flight crew license;
  • Your flight and training records if you apply for a type rating training.

In general, we shall store your personal data until we have fulfilled the purpose, for which the data has been collected, e.g. after your Training Service Agreement becomes invalid. We shall store information, which you have provided to us based on consent, until you revoke it.

Your personal data will be shared with medical institutions or other training providers, if it is necessary to assess your eligibility to participate in the training, to perform the contract or to record your flights and training in Flight Logger.

We have implemented various tools and services that facilitate our cooperation and make our communication faster. Therefore, we disclose your contact information to such communication services providers like hotels, insurers and IT support companies and the headquarters of our group of companies – Air Baltic Corporation.

Our partners are always obliged to adequately safeguard your personal information and process it in accordance with instructions stated in our mutual agreement.

We do not share personal information with unaffiliated third parties, except as necessary for our legitimate professional and business interests, to carry out your requests, and/or as required or permitted by law or professional standards. We do not sell personal information to any third parties. In addition, air Baltic Training SIA will not transfer the personal information you provide to any third parties for their own direct marketing use.

We maintain physical, technical and administrative safeguards to help protect the privacy of data and personally identifiable information you transmit to us. We update and test our security technology on a regular basis. We restrict access to your personal data only to staff, who need to know that information to provide services to you. We also train our staff about the importance of confidentiality and ensuring the privacy and security of your information. We encrypt the data in our systems and during transfer, as well as maintain high availability solutions to ensure accessibility to your data. If we suspect that any personal data about you has been lost and might be accessed by a third party, you will get a personal notice from us.

 

We process your data; therefore, you have the opportunity to find out what we do with it and how, and in some cases ask us to process it to a lesser extent. You have the following rights:

- to access your personal data (receive your personal data that is in our possession, find out the purpose and basis of the data processing)

- to withdraw consent (refuse from receiving advertisements)

- to rectification (change your contact information, submit current information about your surname)

- to restrict processing of personal data (ask us not to use certain information about you)

- to data portability (receive information about yourself which you have provided to us)

- to be forgotten or erased (delete your information from our databases, unless we have not exhausted our obligation to store your data)

- to object to processing of personal data.

If you have any questions about the Privacy Policy or data processing, or if you would like to submit a request, you can inform us orally or in writing (by using secure electronic signature or by sending registered postal item).

We work thoroughly to protect your personal data and ensure transparency of personal data processing activities. However, if any issues appear or you have questions about your data processing, please contact our group’s Data Protection Officer. We will answer your questions regarding the use of your information at Air Baltic Training SIA. You can reach the Data Protection Officer by sending an e-mail to [email protected] Please describe your question as much in detail as possible.

Our activities in the field of personal data protection are monitored by Datu Valsts Inspekcija (State Data Inspectorate of the Republic of Latvia). Before you turn to them for advice or with a complaint, we encourage you to contact our Data protection Officer (see section 7) to solve any misunderstandings as quickly as possible.

Contact us:

Data Protection Officer

JSC Air Baltic Corporation

Marupe parish, Riga International Airport

Tehnikas 3, Latvia

LV-1053

 

Type Rating

The basic Type Rating course takes 4 - 5 weeks, including days off.

Type Rating + integrated MCC   5 - 6 weeks

Type Rating schedule is as follows:

  • Ground Training: 12 days (first 9 days can be done remotely from home)
  • Cockpit Mock-up training: 3 days
  • FFS Training: 10 days
  • Aircraft Training: 1 day

Customized solutions can be developed for each crew.

Usually Type Rating trainings start every Monday with 9 days of CBT, which can be completed at airBaltic training centre or remotely from home.

Customized schedule can be developed for each crew to meet customer demands.

Yes, airBaltic ATO is approved by National Aviation Authority (the Member of EASA).

All airBaltic Training programs adhere to EASA and ICAO regulations.

Ground School

First 9 days of Ground School can be completed remotely or at airBaltic Training centre. Classroom training takes place at airBaltic Training centre in Riga.

Cockpit Mock-up training

Performed at airBaltic Training centre in Riga

Full Flight Simulator

B737 Classic simulator is located at airBaltic Training centre, Riga
B737 NG simulator is located in Copenhagen or Stockholm
Q400 simulator is located in Stockholm, Vienna or Farnborough

Base Training

Base training is being performed in Riga International Airport (RIX)

Base Training (or often called Aircraft/Aeroplane/Airplane Training) is training on a real aircraft, which is the last step of Type rating program.

According to EASA regulations Base Training normally has to be performed within 60 days from the Skill Test date. In order to extend allowed period, additional training can be arranged, however, extended period should not exceed 6 months after the Skill test date.

Base Training is usually performed at Riga International Airport on airBaltic aircrafts.

Base Training is planned immediately after the Skill Test, if weather conditions are suitable.

Acquiring Type Rating in our training centre does not guarantee a position at airBaltic, although it is considered  an advantage. We usually involve airBaltic Pilot Recruitment department and students do all the assessments here in training centre during the Type Rating course.  Of course, we are doing our best to find job opportunities for our graduates not only at airBaltic, but also with various other partner airlines.

Please note: we do not provide a package of "Type Rating + Line Training" on Boeing 737. Line Training is often offered to successful graduates of our Type Rating programs, but only depending on their performance level as well as on the need of airBaltic for extra First Officers at that particular time.

Just to clarify: the possibility of Line Training cannot be guaranteed at any stage of the training. Our core product is high quality Type Rating, but Line Training is an additional bonus that might be offered to best students upon availability.

For Type Rating revalidation only two hours of Proficiency Check are needed. We can organize it very quickly at any time suitable for you.

The length and syllabus of Line Training Renewal  depend on requirements of the Licensing Authority. We suggest contacting your Civil Aviation Administration in advance to find out exact required program.

Cabin Crew Initial Trainings

Intensive course duration: 9 - 14 days (09:00 - 18:00)

Covered subjects:

  • Presentation & Introduction
  • Discipline and Responsibilities
  • Passenger Handling
  • Dangerous Goods training
  • Security training
  • Medical aspects and First Aid
  • Survival training
  • Water Survival
  • Fire and Smoke training
  • Crew Resource Management and Human Factor
  • Communication

Minimum requirements are:

  • Minimum age 18
  • Fluency in English
  • Ability to swim

Advantages of airBaltic Cabin Crew Initial Safety Training:

  • Experienced cabin crew instructors
  • Cabin Crew interview at airBaltic
  • Cabin crew recruitment information from preferred airBalticTraining partners Western Europe, Eastern Europe, Middle East, Asia etc.

Acquiring Cabin Crew Initial Safety certificate in our training centre in no way guaranties a position in airBaltic airlines, although it is considered as an advantage. We usually involve airBaltic Recruitment department and all successfull students are invited as candidates of nearest cabin crew recruitment. Of course, we are doing our best to find a job opportunities for our graduates not only in airBaltic, but also in different other partner airlines.

Cabin Crew Initial Safety Training is developed and performed according to EU-OPS regulations and is recognized in all EU countries.

There might be additional reqiurements in different airlines.

All course is performed in airBaltic Training centre in Riga except 1/2 day training at swimming pool within 20 minutes drive from training center.

Riga - flights, accommodation etc.

There are a bit more than 80 direct destinations from Riga International Airport and airBaltic serves around 60 of them.

More precise information You can always find on Riga International Airport webpage.

Depending on ordered service we provide our customers either with free or discounted tickets on airBaltic flights to/from trainings.

You can always find current airBaltic flight schedule here.

Please contact our sales and planning teams for exact solution.

We have special discounted deals with a big number of Riga hotels. In our offer curve You can find, for example:

  • premium 4-star hotel in Riga city centre with included daily transportation to/from Training centre (Single: EUR 45, Twin: EUR 57)
  • good quality 3-star hotel in Riga city centre with included daily transportation to/from Training centre (Single: EUR 35, Twin: EUR 40)
  • simple hotel near airport without transportation for just EUR 300 per month
  • several good apartment offers in city centre without transportation for around EUR 400 - EUR 700 per month.

Please ask our sales and planning departments for exact offers.

Eight hundred years have shaped the city’s unique appearance and rich traditions. Due to its geographical location on the Baltic Sea (where East meets West), Riga has been for centuries an important centre of trade, finance and culture. Many nations have given life and work to Riga, from local Livs and Latvians to the Germans, Swedes, Russians and Poles who came to call Riga home.

On the surface, there’s enough Art Nouveau architecture to make your mouth water and, to be sure, Riga belongs to the cultural space of Western Europe. The dynamic and diverse music scene is as typical as the smattering of arts events that pop up all over the map. For Riga has an ever evolving creative atmosphere that has long breathed inspiration into composers, poets and artists.

Yet even the simplest of things in Riga is a gift – a stroll alone in one of its green parks or meeting new friends at one of Riga’s many cosy pubs, cafes, restaurants or night clubs.

White sandy beaches and the blue grey beauty of the Baltic Sea? Just outside Riga lies the resort city of Jurmala, where a wealth of recreation activities, seaside restaurants and stretches of white dunes make for a totally relaxing excursion beyond the city’s gates.

More information on what do in Riga You can find here.

Trainings for Business Aviation

In January 2012 airBaltic Training introduced new model of training, consisting of blocks specially designed to cover the needs of Business Aviation. All topics are developed according to EU-OPS and ICAO requirements are conveniently planned in simple modules allowing  pilots and cabin crew members easily and quickly to obtain most of needed annual trainings in less than one week and (what is the most important) in one location.

Student can choose whether to take the full 5 day program or just a few topics. In case of taking the full program, extra discounts apply.

Trainings are scheduled for all year starting on the 3rd Monday of each month.