Combine travel consulant training with Harvard ManageMentor courses to develop your sales and management skills.
What you will learn
Earn the IATA – Harvard ManageMentor Leadership & Management Diploma with specialization in International Travel and Tourism
Upon completing this course you will have the skills to:
- Identify and consult on popular international travel and tourism destinations
- Advise on travel and tourism products, modes of transportation, accomodation, cruises, and tours
- Interpret IATA resolutions that apply to accredited travel agencies
- Apply effective selling skills needed for consultant roles
- Follow BSP procedures to construct complex fares and manage ticket exchanges
Who should attend
This course is recommended for:
- Continuing students (from Foundation or Standard course)
- Travel consultants
- Tour operators, consolidators, and airline staff members
Key topics
- Destination geography and selling skills
- Land and water transportation
- Hotels, tours and group travel
- Laws and regulations
- Have access to over 40 Harvard ManageMentor modules
Harvard ManageMentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you face.
In addition to the key principles in each area, topics are supported with video insights from leaders and experts, Harvard Business School case studies, Harvard Business Review articles, templates, checklists, discussion outlines and other resources to enable deeper understanding.
Additional info
HMM Validity Period and Module Duration
Upon enrolment, you will receive access to over 40 HMM modules, valid for 8 months. Each module is 2-4 hours in duration.
Topics have been intuitively arranged for your benefit
- Selection by category: Managing Yourself, Managing Others, Managing the Business
- Selection by role: First-Time Manager, Mid-Level Manager, Senior Manager
You are required to successfully complete 10 modules. Each module is 2-4 hours long. You can select topics that better reflect your training and development criteria:
HMM Certificate of Completion
A certificate of completion is awarded at the end of each HMM module to students who achieve a grade of 70% and have viewed 70% of the module content. Certificates may be printed directly from your personal printer.
IATA Exam
The IATA exam is based only on the IATA course content. Examination procedures remain unchanged.
Examination information
Exam day - 07 June 2012
Registration information
Application form - HERE
Contact information
e-mail: iata@airbaltictraining.com
Phone: +371 67788368
Mobile: +371 26116606
Other programs
Travel & Tourism Foundation with Harvard ManageMentor
Travel & Tourism Consulant with Harvard ManageMentor
