Explore and maximize the use of IATA Standard Ground Handling Agreements (SGHA).
Course details
Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: Participants should have prior knowledge of ground handling business and operations
What you will learn
Upon completing this course you will have the skills to:
- Apply the IATA SGHA Simplified Procedure
- Construct your Annex B step-by-step efficiently meeting common B2B requirements
- Determine areas of conflict or controversy
- Identify the benefits of an SLA
- Manage procurement or supply relations with negotiation techniques
Who should attend
This course is recommended for:
- Airline and GSP buyers, sellers, and contract managers
- Commercial managers
- Legal counsel
- Station and service quality managers
Key topics
- Definition and historical background of SGHA document
- Liability issues
- Transition to a newer versions
- Case studies and benefits from SGHA and SLA
- Professional Negotiations
Course dates
September 24 - 28, 2012
Course fee
| Regional fee* | 2100 | USD |
| IATA Member fee ** | 2100 | USD |
| IATA Non Member fee | 2100 | USD |
VAT 22% will be added if applicable
*Region: Latvia, Estonia, Lithuania, Sweden, Finland, Poland, Slovakia
** IATA / ICAO / ACI / IGHC Members, IATA Partners, ANS Providers, IATA Airport Advisors
Thanks to airBaltic and its wide route network Riga is easily accessible for every customer. As a part of Air Baltic Corporation we are able to provide most attractive package of possible extra services, including flight, transportation, accommodation and others.
For registration or more information please contact:
Phone: +371 67788368
Mobile: +371 26116606












