Gain a comprehensive overview of human factors in aviation and the key reference documents and methodologies.

Duration: 5 days (40 hours)
Recommended level: Professional and Management
Prerequisites: None

What you will learn

Upon completing this course you will have the skills to:

• Understand the theory and history of Human Factors in Aviation and relate it to your job.
• Manage the consequences and organizational impact of Human Factors for all aviation roles: pilots, flight crews, air traffic controllers, CAA, airport and aircraft maintenance staff, aircraft manufacturers and meteorologists.

Who should attend

This course is recommended for:

• ANS providers 
• Civil Aviation Authorities
• Airline managers and operational staff
• Airport managers

Key topics

• Human Factors theory elements
• HF models: Human Error - James Reason, ICAO - Threat and Error Management, ISO 9001:2000 model (Chapter 6.2: Human Resources), the SHEL Model – Software, Hardware, Environment and Liveware, in particular and reference to the FAA’s Human Factors Analysis and Classification (HFACS) Model.
• HF in the aviation industry, the effect on safety and efficiency. Threat and Error Management (TEM).
• The role of Safety Management Systems (SMS) - quality, safety, security and risk.
• Human Factors measurement, analysis and improvement.

Course dates

March 19 - 23, 2012