• IATA Regional Training Center
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The student will understand the importance of Human Factor and Crew Recourse Management in achieving safe and efficient operation.

CRM Training consists of theoretical education and practical exercises

General principles:

  • Human factors in aviation
  • Human performance and limitations

From the perspective of the individual cabin crew member:

  • Personality awareness, human error and reliability, attitudes and behaviours, self-assessment
  • Stress and stress management
  • Fatigue and vigilance
  • Assertiveness
  • Situation awareness

For more information about this program, please contact:

            training@airbaltic.com

            +371 26 39 35 35

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Tel.: +371 676 68 512
E-mail: training@airbaltictraining.com